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Background:
GM Servers's Acceptable Use Policy (AUP) is designed
to provide a clear understanding of the rules, regulations
and restrictions regarding the use of GM Servers's
services.
From time to time GM Servers may impose reasonable
rules and regulations regarding the use of its services.
The AUPs are not exhaustive and GM Servers reserves
the right to modify the AUPs at any time, effective
upon either the posting of the modified AUPs to www.gmserver.com
or notification of the modified AUPs.
By registering for and using the services, and thereby
accepting the terms and conditions of the Terms of Service
Agreement or its equivalent, you agree to abide by the
AUPs as modified from time to time. Any violation of
the AUPs may result in the suspension or termination
of your account or such other action as GM Servers
deems appropriate. An unlisted activity may also be
a violation of the AUPs if it is illegal, irresponsible,
or disruptive use of the Internet. No credits will be
issued for any interruption in service resulting from
policy violations.
VIOLATION OF ANY AUP IS STRICTLY PROHIBITED AND MAY
RESULT IN THE IMMEDIATE TERMINATION OR SUSPENSION OF
THE SERVICES YOU RECEIVE FROM GM Servers. YOU
SHALL REMAIN SOLELY LIABLE AND RESPONSIBLE FOR YOUR
USE OF THE SERVICES AND ANY AND ALL CONTENT THAT YOU
DISPLAY, UPLOAD, DOWNLOAD OR TRANSMIT THROUGH THE USE
OF THE SERVICES. "CONTENT" INCLUDES, WITHOUT
LIMITATION, YOUR E-MAIL, WEB PAGES, PERSONAL HOME PAGES,
AND DOMAIN NAMES. IT IS GM Servers'S POLICY
TO TERMINATE REPEAT INFRINGERS. GM Servers RESERVES
THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANY TIME |
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Customer
Security Responsibilities:
The customer is solely responsible for any breaches of
security affecting servers under customer control. If
a customer's server is involved in an attack on another
server or system, it will be shut down and an immediate
investigation will be launched to determine the cause/source
of the attack. In such event, the customer is responsible
for the cost to rectify any damage done to the customer's
server and any other requirement affected by the security
breach. The labor used to rectify any such damage is categorized
as emergency security breach recovery and is currently
charged at $195 USD per hour. Enquiries regarding security
matters may be directed to abuse@gmserver.com
System And Network Security Violations of system or network
security are prohibited, and may result in criminal and
civil liability. GM Servers may investigate incidents
involving such violations and may involve and will cooperate
with law enforcement if a criminal violation is suspected.
Examples of system or network security violations include,
without limitation, the following: |
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Unauthorized
access to or use of data, systems or networks, including
any attempt to probe, scan or test the vulnerability of
a system or network or to breach security or authentication
measures without express authorization of the owner of
the system or network. |
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Unauthorized
monitoring of data or traffic on any network or system
without express authorization of the owner of the system
or network. |
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Interference
with service to any user, host or network including, without
limitation, mailbombing, flooding, deliberate attempts
to overload a system and broadcast attacks. |
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Forging
of any TCP-IP packet header or any part of the header
information in an e-mail or a newsgroup posting. |
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High-risk
services, which are services which tend to attract denial
of service attacks, are strictly prohibited. This includes,
but is not limited to, IRC related services and selling
of shell accounts. |
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policy are responsible, without limitations, for the cost
of labor to clean up and correct any damage done to the
operation of the network and business operations supported
by the network, and to respond to complaints incurred
by GM Servers. Such labor is categorized as emergency
security breach recovery and is currently charged at $195
USD per hour required. Enquiries regarding security matters
may be directed to abuse@gmserver.com. GM Servers
is concerned with the privacy of online communications
and web sites. In general, the Internet is neither more
nor less secure than other means of communication, including
mail, facsimile, and voice telephone service, all of which
can be intercepted and otherwise compromised. As a matter
of prudence , however, GM Servers urges its customers
to assume that all of their online communications are
insecure. GM Servers cannot take responsibility
for the security of information transmitted over GM
Servers's facilities. |
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Password
Protection:
The customer is responsible for protecting customer's
password and for any authorized or unauthorized use made
of customer's password. The customer will not use or permit
anyone to use GM Servers's service to guess passwords
or to access other systems or networks without authorization.
GM Servers will fully cooperate with law enforcement
authorities in the detection and prosecution of illegal
activity. |
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Contact
Information:
Customers are responsible for maintaining their contact
information in the ticketing system such that the email
address is always reachable even in the event of their
GM Servers servers being shut down. |
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Internet
Etiquette:
The customer is expected to be familiar with and to practice
good Internet etiquette (Netiquette). The customer will
comply with the rules appropriate to any network to which
GM Servers may provide access. The customer should
not post, transmit, or permit Internet access to information
the customer desires to keep confidential. The customer
is not permitted to post any material that is illegal,
libelous, tortuous, indecently depicts children or is
likely to result in retaliation against GM Servers
by offended users. GM Servers reserves the right
to refuse or terminate service at any time for violation
of this section. This includes advertising services or
sites via IRC or USENET in clear violation of the policies
of the IRC channel or USENET group. |
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Copyright
Infringement - Software Piracy Policy:
The GM Servers network may only be used for lawful
purposes. Transmission, distribution, or storage of any
information, data or material in violation of United States
or state regulation or law, or by the common law, is prohibited.
This includes, but is not limited to, material protected
by copyright, trademark, trade secret, or other intellectual
property rights. Making unauthorized copies of software
is a violation of the law, no matter how many copies you
are making. If you copy, distribute or install the software
in ways that the license does not allow, you are violating
federal copyright law. If caught with pirated software,
you or your company may be liable under both civil and
criminal law, and you may be fined up to $250,000 and/or
receive up to 5 years in jail. In compliance with the
Digital Millenium Copyright Act (the "DMCA"),
please send DMCA notifications of claimed copyright infringements
to abuse@gmserver.com. GM Servers will cooperate
fully with any civil and/or criminal litigation arising
from the violation of this policy.
Network Responsibility Customers have a responsibility
to use the GM Servers network responsibly. This
includes respecting the other customers of GM
Servers. GM Servers reserves the right to suspend
and or cancel service with any Customer who uses the
GM Servers network in such a way that adversely
affects other GM Servers customers. This includes
but is not limited to: |
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Attacking
or attempting to gain unauthorized access to servers and
services that belong to GM Servers or its customers
(i.e. computer hacking), and/or |
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Participating
in behavior which result in reprisals that adversely effect
the GM Servers network or other customers' access
to the GM Servers network. |
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Servers will react strongly to any use
or attempted use of an Internet account or computer without
the owner's authorization. Such attempts include, but
are not limited to, "Internet Scanning" (tricking
other people into releasing their passwords), password
robbery, security hole scanning, port scanning, etc. Any
unauthorized use of accounts or computers by a GM
Servers customer, whether or not the attacked account
or computer belongs to GM Servers, will result
in severe action taken against the attacker. Possible
actions include warnings, account suspension or cancellation,
and civil or criminal legal action, depending on the seriousness
of the attack. Any attempt to undermine or cause harm
to a server, or customer, of GM Servers is strictly
prohibited.
Violations of this policy may be reported directly
to the FBI's Infrastructure Protection & Computer
Intrusion Squad at http://www.fbi.gov/programs/ipcis/ipcis.htm.
GM Servers will cooperate fully with any civil
and/or criminal litigation arising from the violation
of this policy. |
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Lawful
Purpose:
All services may be used for lawful purposes only. Transmission,
storage, or presentation of any information, data or material
in violation of any applicable law, regulation, or AUP
is prohibited. This includes, but is not limited to: |
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copyrighted
material or |
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Material
protected by trade secret and other statute or |
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Dissemination
of harmful or fradulent content. |
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| Using any GM
Servers service or product for the purpose of participating
in any activity dealing with subject matters that are
prohibited under applicable law is prohibited.
Any conduct that constitutes harassment, fraud, stalking,
abuse, or a violation of federal export restriction
in connection with use of GM Servers services
or products is prohibited. Using the GM Servers
network to solicit the performance of any illegal activity
is also prohibited, even if the activity itself is not
performed. In addition, knowingly receiving or downloading
a file that cannot be legally distributed, even without
the act of distribution, is prohibited.
Servers hosted within GM Servers network are
open to the public. You are solely responsible for your
usage of the GM Servers network and servers
and any statement you make on servers hosted within
the GM Servers network may be deemed "publication"
of the information entered. Acknowledging the foregoing,
you specifically agree not to use our service in any
manner that is illegal or libelous. |
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Child
Pornography on the Internet:
Our policy on child pornography is zero tolerance. GM
Servers will cooperate fully with any criminal investigation
into a Customer's violation of the Child Protection Act
of 1984 concerning child pornography. Customers are ultimately
responsible for the actions of their clients over the
GM Servers network, and will be liable for illegal
material posted by their clients.
According to the Child Protection Act, child pornography
includes photographs, films, video or any other type
of visual presentation that shows a person who is or
is depicted as being under the age of eighteen years
and is engaged in or is depicted as engaged in explicit
sexual activity, or the dominant characteristic of which
is the depiction, for a sexual purpose, of a sexual
organ or the anal region of a person under the age of
eighteen years or any written material or visual representation
that advocates or counsels sexual activity with a person
under the age of eighteen years.
Violations of the Child Protection Act may be reported
to the U.S. Customs Agency at 1-800-BEALERT |
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Adult
Content on the Internet:
GM Servers will provide notification and will
inform any customers in writing of improper materials
on our servers. However, GM Servers reserves the
right to disconnect any customers immediately. |
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Commercial
Advertisements with E-mail:
GM Servers takes a zero tolerance approach to
the sending of Unsolicited Commercial E-mail (UCE) or
SPAM over our network. Very simply, this means that customers
of GM Servers may not use or permit others to
use our network to transact in UCE. GM Servers
is a self-managed environment, and it is the responsibility
of GM Servers's customers to ensure that no UCE/UBE
is sent. Customers of GM Servers may not host,
or permit hosting of, sites or information that is advertised
by UCE from other networks. Violations of this policy
carry severe penalties, including termination of service.
Unsolicited commercial email (UCE) is defined by GM
Servers as any electronic communication (e-mail, ICQ,
IRC, Instant Messenger, pop-up ads via Windows Messenger
Service, etc.) sent for purposes of distributing commercial
information of any kind, soliciting the purchase or
sale of products or services, or soliciting any transfer
of funds to a recipient who has not agreed to receive
such communication.
Unsolicited bulk e-mail (UBE) is defined by GM
Servers as any electronic communication (e-mail, ICQ,
IRC, Instant Messenger, pop-up ads via Windows Messenger
Service, etc.) to multiple recipients who have not agreed
to receive such communication.
Use of the GM Servers network, servers or services
to transmit any unsolicited commercial or unsolicited
bulk e-mail is expressly prohibited, as is hosting web
sites or services on a server which are advertised in
any UCE/UBE.
Mailing lists must be true opt-in mailing lists. Before
sending any email to a listed user, a confirmation email
with a tracking number must be sent to the new subscriber,
to which they must respond with a confirmation that
they wish to be added to the list. You must keep these
confirmations on file so that in the case that a spam
complaint is made against you, you have proof that the
user did indeed opt-in. In addition, you must provide
at least one easy way to opt out; see the MAPS guidelines
( http://mail-abuse.org/rbl/manage.html ) for details.
Opt-out requests must be honored immediately.
Customers of GM Servers are strictly prohibited
from using or permitting others to use UCE or SPAM over
our network. As our Customers are ultimately responsible
for the actions of their clients over the GM
Servers network, it is advisable that Customers develop
a similar, or stricter, policy for their clients.
Violation of GM Servers's SPAM policy will
result in severe penalties. Upon notification of an
alleged violation of our SPAM policy, GM Servers
will initiate an immediate investigation upon receipt
of the complaint. Upon notification, the customer has
24 hours in which to reply. During the investigation,
GM Servers may restrict customer access to the
network to prevent further violations. If a customer
is found to be in violation of our SPAM policy, GM
Servers may, at its sole discretion, restrict, suspend
or terminate customer's account. Further, GM
Servers reserves the right to pursue civil remedies
for any costs associated with the investigation of a
substantiated policy violation. GM Servers will
notify law enforcement officials if the violation is
believed to be a criminal offense.
Violation of GM Servers's SPAM policy may be
reported to abuse AT gmservers DOT com |
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IP
Address Overlap:
GM Servers administers the network on which customer
servers reside. The customer cannot use IP addresses which
were not assigned to them by GM Servers staff.
Any server found using IPs which were not officially assigned
will be suspended from network access until such time
as the IP addresses overlap can be corrected. |
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IRC:
GM Servers does not allow the use of IRC on the
GM Servers network. This includes, but is not
limited to, the use of IRC clients, server software, bots
or anything related to IRC. Violators' servers will be
suspended. |
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Network
Performance:
GM Servers accounts operate on shared resources.
Excessive use or abuse of these shared network resources
by one customer may have a negative impact on all other
customers. Misuse of network resources in a manner which
impairs network performance is prohibited by this policy
and may result in termination of your account.
You may not use network-intensive programs, such as peer-to-peer
or audio/video streaming applications, which negatively
impact other customers or the performance of GM
Servers systems or networks. GM Servers reserves
the right to terminate or limit such activities. |
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Billing:
The customer understands that the customer is responsible
for paying for any network resources that are used to
connect the customer's server to the Internet. The customer
may request that the customer's server be disconnected
from the Internet, but the customer will still be responsible
for paying for any network resources used up to the point
of suspension or cancellation. |
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Suspension:
GM Servers reserves the right to suspend network
access to any customer if, in the judgment of the GM
Servers network administrators, the customer's server
is the source or target of the violation of any of the
other terms of the AUPs or for any other reason which
GM Servers chooses. If inappropriate activity
is detected, all accounts of the Customer in question
will be deactivated until an investigation is complete.
Prior notification to the Customer is not assured. In
extreme cases, law enforcement will be contacting regarding
the activity. The customer will not be credited for the
time the customer's machines were suspended. The Customer
will be credited on a prorated basis based on the monthly
fees the Customer pays for the servers that are suspended
for the time the Customer's machines were suspended. |
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Cancellation:
GM Servers reserves the right to cancel service
at any time. If inappropriate activity is detected, all
accounts of the customer in question will be deactivated
until an investigation is complete. Prior notification
to the Customer is not assured. In extreme cases, law
enforcement will be contacting regarding the activity.
All fees paid in advance of cancellation are non-refundable
if GM Servers institutes its right of cancellation.
Any violation of policies which results in extra costs
will be billed to the customer (i.e. transfer, space etc.). |
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Indemnification:
GM Servers wishes to emphasize that in signing
the Master Services Agreement or its equivalent, customer
indemnifies GM Servers for any violation of the
Master Services Agreement or its equivalent, law or AUP
that results in loss to GM Servers or the bringing
of any claim against GM Servers by any third-party.
This means that if GM Servers is sued because
of a customer's or a customer of a customer's activity,
the customer will pay any damages awarded against GM
Servers, plus costs and reasonable attorney's fees. |
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Disclaimer
of Responsibility:
GM Servers is under no duty to look at each customer's
or user's activities to determine if a violation of the
AUPs has occured, nor do we assume any responsibility
through our AUPs to monitor or police Internet-related
activities. GM Servers disclaims any responsibility
for any such inappropriate use and any liability to any
person or party for any other person's or party's violation
of this policy.
All Sub-Networks, resellers and managed servers of
GM Servers must adhere to the above policies.
Failure to follow any term or condition will be grounds
for immediate Cancellation.
INDIRECT OR ATTEMPTED VIOLATIONS OF THE AUPs AND ACTUAL
OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON YOUR BEHALF,
SHALL BE CONSIDERED VIOLATIONS OF THESE AUPs BY YOU.
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